ecommerce recommendations and related topics
Transaction Authority Markup Language
Shortened as XAML. XAML is a vendor-neutral standard developed jointly by Bowstreet, Hewlett-Packard, IBM, Oracle and Sun that is used to coordinate and process online business transactions. Based on XML, XAML uses a set of XML message formats and interaction models that Web services can use to provide business-level transactions that span multiple parties across the Internet.
XAML distinguishes traditional online transaction processing (OLTP), such as making banking transactions online or purchasing a product from a consumer Web site, from business Web transaction processing (BWTP), which involves Web services from multiple organizations on the Internet and must coordinate the low-level operations of commit, cancel, retry, and compensate (undo or reverse) in order to ensure business-level transaction integrity.
The following example illustrates a business-level transaction involving a set of Web services that would utilize XAML: Consider a lumber company that needs to purchase a large quantity of a chemical it uses to treat its lumber before it is sold. In order for the buyer to purchase the chemical, the company requires additional value-added services provided by third parties, such as shipping with specific delivery terms, government compliance for safe transport, payment financing and casualty insurance. The purchase cannot take place until all these services are coordinated and the buyer is satisfied. XAML will allow the different parties involved to process the transactions over the Web. digital cash
A system that allows a person to pay for goods or services by transmitting a number from one computer to another. Like the serial numbers on real dollar bills, the digital cash numbers are unique. Each one is issued by a bank and represents a specified sum of real money. One of the key features of digital cash is that, like real cash, it is anonymous and reusable. That is, when a digital cash amount is sent from a buyer to a vendor, there is no way to obtain information about the buyer. This is one of the key differences between digital cash and credit card systems. Another key difference is that a digital cash certificate can be reused.
Digital cash transactions are expected to become commonplace by the year 2000. However, there a number of competing protocols, and it is unclear which ones will become dominant. Most digital cash systems start with a participating bank that issues cash numbers or other unique identifiers that carry a given value, such as five dollars. To obtain such a certificate, you must have an account at the bank; when you purchase digital cash certificates, the money is withdrawn from your account. You transfer the certificate to the vendor to pay for a product or service, and the vendor deposits the cash number in any participating bank or retransmits it to another vendor. For large purchases, the vendor can check the validity of a cash number by contacting the issuing bank. CRM Definition
Customer Relationship Management (CRM) is an data industry locution for
methodologies, software, and usually Internet capabilities that aid an enterprise operate customer
relationships in an organized and efficient manner. In many cases, an enterprise builds a
database about its customers. This database describes relationships in sufficient detail so that
management, salespeople, and customer supply reps can access data; match customer needs with
product plans and offerings; remind customers of supply requirements; know what other products a
customer had purchased; etc. RM Definition Customer Relationship Management (CRM) is an data
industry locution for methodologies, software, and usually Internet capabilities that aid an
enterprise operate customer relationships in an organized and efficient manner. In many cases,
an enterprise builds a database about its customers. This database describes relationships in
sufficient detail so that management, salespeople, and customer supply reps can access data;
match customer needs with product plans and offerings; remind customers of supply requirements;
know what other products a customer had purchased; etc.
