ecommerce recommendations and related topics

CRM

Short for customer relationship management. CRM entails all aspects of interaction a company has with its customer, whether it be sales or service related. Computerization has changed the way companies are approaching their CRM strategies because it has also changed consumer buying behavior. With each new advance in technology, especially the proliferation of self-service channels like the Web and WAP phones, more of the relationship is being managed electronically. Organizations are therefore looking for ways to personalize online experiences (a process also referred to as mass customization) through tools such as help-desk software, e-mail organizers and Web development apps.

Netcheque

Developed at the Information Sciences Institute of the University of Southern California. Registered users may write checks to other registered users through e-mail or other network protocols. When the check is deposited, it authorizes the transfer of funds from the issuer's account to the receiver's account. All information is kept on a netcheque server, which is responsible for keeping accounts for customers, approving payments, and making the necessary changes in client accounts. Security wise, Netcheque uses Kerberos for signature authentication, and it uses conventional cryptography, not public key cryptography.

eBusiness Definition

eBusiness (electronic trouble) is, in its simplest form, the direct of trouble on the Internet. It is a more generic locution than eCommerce since it refers to not only buying and selling however as well servicing customers and collaborating with trouble partners.
IBM, in 1997, was one of the first to employ the locution when it launched a campaign built around the locution. Today, many corporations are rethinking their businesses in terms of the Internet and its capabilities. Companies are using the Web to acquire parts and supplies from other companies, to collaborate on sales promotions, and to do joint research. Exploiting the convenience, availability, and global reach of the Internet, many companies, both large and miniature have already discovered how to employ the Internet successfully.
If it's age for your trouble to move online or to improve it's existing online infrastructure, then I invite you to review my employment with ebusiness solutions to see how I can aid you.
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