ecommerce recommendations and related topics
CRM
Short for customer relationship management. CRM entails all aspects of interaction a company has with its customer, whether it be sales or service related. Computerization has changed the way companies are approaching their CRM strategies because it has also changed consumer buying behavior. With each new advance in technology, especially the proliferation of self-service channels like the Web and WAP phones, more of the relationship is being managed electronically. Organizations are therefore looking for ways to personalize online experiences (a process also referred to as mass customization) through tools such as help-desk software, e-mail organizers and Web development apps. smart card
A small electronic device about the size of a credit card that contains electronic memory, and possibly an embedded integrated circuit (IC). Smart cards containing an IC are sometimes called Integrated Circuit Cards (ICCs).
Smart cards are used for a variety of purposes, including:
# Storing a patient's medical records
# Storing digital cash
# Generating network IDs (similar to a token)
To use a smart card, either to pull information from it or add data to it, you need a smart card reader, a small device into which you insert the smart card. eBusiness Definition
eBusiness (electronic trouble) is, in its simplest form, the direct
of trouble on the Internet. It is a more generic locution than eCommerce since it refers to not only
buying and selling however as well servicing customers and collaborating with trouble partners.
IBM, in 1997, was one of the first to employ the locution when it launched a campaign built around the
locution. Today, many corporations are rethinking their businesses in terms of the Internet and its
capabilities. Companies are using the Web to acquire parts and supplies from other companies, to
collaborate on sales promotions, and to do joint research. Exploiting the convenience, availability,
and global reach of the Internet, many companies, both large and miniature have already discovered how
to employ the Internet successfully.
If it's age for your trouble to move online or to improve it's existing online infrastructure,
then I invite you to review my employment with ebusiness solutions to see how I can aid you.
